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Management

The Hidden Cost of Manual School Payments

By Kezella Team

Dec 5, 2025

5 minute read

Every term brings the same challenges: long queues at banks or POS points, traffic to deliver cash, last-minute transfers, or envelopes containing large sums for fees, excursions, uniforms, levies, and other charges. These routine processes carry significant hidden costs in time, money, and stress.

1. Time That Cannot Be Recovered

On average, payers spend 6–10 hours per term managing school payments through:

  • Queuing at banks or payment agents
  • Travelling to school to submit cash
  • Following up on lost or unrecorded payments via messages and calls
  • Coordinating and verifying multiple transactions

This is time that could be better invested in work, studies, or family.

2. Increased Stress and Avoidable Embarrassment

Missed deadlines often result in reminder calls from the bursar, students being sent home, or public announcements about outstanding balances. The ongoing concern about late fees, misplaced cash, or disputed payments adds unnecessary pressure.

3. Additional Financial Burdens

Manual methods generate extra costs that are rarely calculated:

  • Bank transfer fees and alert charges
  • Transportation expenses to and from school
  • Late-payment penalties (commonly ₦2,000–₦10,000)
  • Replacement of funds when cash payments are lost

These expenses accumulate significantly over the academic year.

4. Security and Accountability Risks

Handing over ₦20,000–₦200,000 or more in cash—whether personally or via a student—exposes payers to the risk of loss or misplacement. When payments go missing, the payer typically bears the burden of proof and replacement.

5. Unnecessary Administrative Responsibility

Without a digital system, payers are forced to act as record-keepers: saving screenshots, requesting receipts, maintaining personal records, and resolving disputes when payments are not reflected.

A Modern, Efficient Solution Exists

A dedicated digital payment platform eliminates these challenges entirely. All school-related payments—fees, meals, trips, uniforms, and levies—can be completed securely in one place, in seconds, with instant receipts and full transparency.

This is precisely what Kezella provides.

Kezella is an all-in-one school payment and communication platform designed to streamline collections for schools and simplify the process for payers. It supports payments via card, bank transfer, or USSD, offers automatic receipts, provides complete transaction history, and allows flexible instalment options when needed.

When a school adopts Kezella, the benefits are immediate:

  • Elimination of cash and paper-based payments
  • Instant, verifiable proof of every transaction
  • Convenient payment from any location, at any time
  • Reduced administrative workload by up to 90%
  • Faster, more reliable revenue collection for the school

The result is less stress for payers, greater efficiency for school staff, and more focus on education.

Learn how Kezella can transform school payments →

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Payment, collection and investment services on this platform are provided through licensed payment partners integrated by Kezella Technologies Limited (RC 8723337), a technology company registered under the laws of the Federal Republic of Nigeria

Kezella does not hold or operate as a bank; all financial transactions are processed securely by duly licensed financial institutions.

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